/* Live support V10: balanced RTL layout, readable errors, and modern message flow. */
.a2-support-widget [hidden]{display:none!important}
.a2-support-panel{width:min(440px,calc(100vw - 32px));height:min(660px,calc(100vh - 32px));border-radius:28px}
.a2-support-panel>header{padding:17px 18px;background:linear-gradient(115deg,#0d2947,#0a1d35)}
.a2-support-brand strong{font-size:16px;line-height:1.5}.a2-support-brand em{font-size:9px}
.a2-support-start{padding:16px 18px;gap:12px;overflow-y:auto;scrollbar-width:thin}.a2-support-welcome{padding:13px;border:1px solid #254966;border-radius:17px;background:linear-gradient(135deg,#102c49,#0a1b31)}
.a2-support-welcome b{font-size:13px}.a2-support-welcome small{font-size:9px;line-height:1.75}
.a2-support-departments{display:grid;grid-template-columns:1fr 1fr;gap:9px}.a2-support-departments>button{min-width:0;min-height:104px;padding:12px;border-radius:18px;display:grid;grid-template-columns:34px minmax(0,1fr);gap:10px;align-content:center;align-items:center}.a2-support-departments>button>i{width:34px;height:38px;border-radius:14px}.a2-support-departments>button>i svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.a2-support-departments>button>span{align-self:center}.a2-support-departments>button>em{display:none}
.a2-support-departments b{font-size:14px;line-height:1.55}.a2-support-departments small{font-size:10.5px;line-height:1.6;white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.a2-support-departments>button:hover{transform:translateY(-3px)}
.a2-support-selected{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:2px 12px;min-height:64px;padding:12px 14px;border-color:color-mix(in srgb,var(--support-accent) 45%,#26455f);background:linear-gradient(135deg,color-mix(in srgb,var(--support-accent) 10%,#0b1b30),#0b1b30)}.a2-support-selected span{display:block;font-size:11px;grid-column:1;grid-row:1}.a2-support-selected b{grid-column:1;grid-row:2;font-size:14px;line-height:1.6;overflow-wrap:anywhere}.a2-support-selected button{grid-column:2;grid-row:1 / 3;margin:0;min-height:36px;font-size:11px;padding:6px 9px;border:1px solid #31516d;border-radius:8px!important;background:#102841}.a2-support-identity input,.a2-support-first-message textarea{font-size:14px!important;line-height:1.8}.a2-support-first-message>span{font-size:12px;font-weight:600}.a2-support-first-message textarea{min-height:142px;max-height:240px;padding:13px 14px;box-sizing:border-box}
.a2-support-start.has-department{justify-content:stretch;grid-template-columns:minmax(0,1fr);align-content:start}.a2-support-start.has-department .a2-support-compose-start{margin:0;width:100%;min-width:0;gap:16px}.a2-support-start.has-department footer{margin-top:2px}
.a2-support-primary{min-height:48px;height:auto;gap:12px;padding:12px 16px;border-radius:14px;font-size:13px;line-height:1.6}.a2-support-primary i{font-style:normal;font-size:20px;line-height:1;flex-shrink:0}.a2-support-start footer{font-size:10px;line-height:1.8}.a2-support-compose-heading{display:flex;align-items:flex-start;gap:10px;margin:2px 0}.a2-support-compose-heading>span{display:grid;place-items:center;flex-shrink:0;width:27px;height:27px;border:1px solid color-mix(in srgb,var(--support-accent) 45%,transparent);border-radius:9px;color:var(--support-accent);font-size:12px}.a2-support-compose-heading b{display:block;font-size:14px;line-height:1.6}.a2-support-compose-heading small{display:block;font-size:11px;line-height:1.8;color:#91a9c0;margin-top:4px}.a2-support-primary:disabled{opacity:.65;cursor:wait}
.a2-support-honeypot{position:fixed!important;left:-10000px!important;top:auto!important;width:1px!important;height:1px!important;opacity:0!important;pointer-events:none!important}
.a2-support-error:not(:empty){display:block;margin-top:2px;padding:10px 12px;border:1px solid #ff6b8a55;border-radius:11px;background:#ff4f7620;color:#ffb1c1;font-size:10px;line-height:1.7;text-align:right}
.a2-support-context{padding:12px 16px}.a2-support-messages{padding:18px 16px;gap:13px;direction:rtl}
.a2-support-message{max-width:84%;text-align:right}.a2-support-message.mine{align-self:flex-end}.a2-support-message.agent{align-self:flex-start}
.a2-support-message.mine .a2-support-bubble{border-radius:17px 17px 5px 17px}.a2-support-message.agent .a2-support-bubble{border-radius:17px 17px 17px 5px}
.a2-support-bubble{padding:11px 13px;font-size:12px;line-height:1.8}.a2-support-message time{font-size:8px}.a2-support-message.mine time{text-align:left}.a2-support-message.agent time{text-align:right}
.a2-support-composer{padding:12px 14px}.a2-support-composer textarea{font-size:12px;line-height:1.7}.a2-support-composer button,.a2-support-attach{border-radius:13px}
@media(max-width:550px){.a2-support-panel{width:100%;height:100%;border-radius:0}.a2-support-start{padding:15px}.a2-support-message{max-width:90%}}

/* V15 — client view: customer right, support replies left. */
.a2-support-messages{direction:rtl}.a2-support-message{width:fit-content;direction:rtl;text-align:right}.a2-support-message.mine{align-self:flex-end!important}.a2-support-message.agent{align-self:flex-start!important}.a2-support-composer textarea{direction:rtl;text-align:right}

/* V24 — resolved conversation handoff */
.a2-support-chat{position:relative}.a2-support-closed{position:absolute!important;inset:0!important;z-index:12!important;padding:22px!important;background:linear-gradient(180deg,#07162bd9,#071426f2)!important;backdrop-filter:blur(7px);display:grid;place-items:center;text-align:center}.a2-support-closed[hidden]{display:none!important}.a2-support-closed-card{width:100%;padding:24px 20px 18px;border:1px solid #294b68;border-radius:21px;background:linear-gradient(155deg,#102a46,#091a30);box-shadow:0 24px 65px #0008}.a2-support-resolved{width:58px;height:58px;margin:0 auto 12px;border-radius:19px;background:linear-gradient(145deg,#25d69a,#21a8d9);color:#fff;display:grid;place-items:center;box-shadow:0 12px 30px #25c6b940}.a2-support-resolved svg{width:31px;height:31px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.a2-support-closed-card>small{display:block!important;margin:0 0 5px!important;color:#37d8b0!important;font-size:8px!important;font-weight:800;letter-spacing:.5px}.a2-support-closed-card>b{display:block!important;color:#f3f9ff;font-size:17px;line-height:1.6}.a2-support-closed-card>p{margin:8px auto 17px;max-width:290px;color:#8ea7bd;font-size:9px;line-height:1.9}.a2-support-new-primary{width:100%;height:48px;padding:0 16px;border:0!important;border-radius:13px!important;background:linear-gradient(120deg,var(--support-accent),#4770f1)!important;color:#041522!important;font:inherit;font-size:11px!important;font-weight:900!important;display:flex;align-items:center;justify-content:space-between;cursor:pointer;box-shadow:0 10px 26px color-mix(in srgb,var(--support-accent) 24%,transparent)}.a2-support-new-primary i{font-style:normal;font-size:17px}.a2-support-back-site{margin-top:8px!important;padding:8px 12px!important;border:0!important;background:transparent!important;color:#718aa1!important;font:inherit;font-size:8px!important;cursor:pointer}.a2-support-back-site:hover{color:#d9eaff!important}@media(max-width:550px){.a2-support-closed{padding:20px!important}.a2-support-closed-card{max-width:390px;padding:28px 22px 20px}.a2-support-closed-card>b{font-size:19px}.a2-support-closed-card>p{font-size:10px}}

/* V25 — animated support mascot and temporary hide control */
.a2-support-mascot{position:relative;display:flex;align-items:center;filter:drop-shadow(0 18px 30px #00112670);transition:opacity .22s ease,transform .28s ease,visibility .22s}
.a2-support-launch{width:auto!important;min-width:196px!important;height:88px!important;padding:8px 10px 8px 15px!important;border:1px solid color-mix(in srgb,var(--support-accent) 45%,#254663)!important;border-radius:29px!important;background:linear-gradient(145deg,#102f4c,#081a30)!important;display:flex!important;align-items:center!important;gap:10px!important;direction:rtl!important;color:#f7fbff!important;overflow:visible!important;box-shadow:inset 0 1px #ffffff12,0 15px 35px #00112680!important;transform:translateZ(0);transition:transform .22s ease,border-color .22s ease,box-shadow .22s ease!important}
.a2-support-launch:hover{transform:translateY(-4px)!important;border-color:var(--support-accent)!important;box-shadow:inset 0 1px #ffffff18,0 20px 42px #00112699,0 0 0 4px color-mix(in srgb,var(--support-accent) 9%,transparent)!important}
.a2-support-character{position:relative;flex:0 0 74px;width:74px;height:78px;margin-top:-11px;display:block;transform-origin:50% 100%;animation:a2MascotFloat 3.6s ease-in-out infinite}
.a2-support-character svg{width:100%;height:100%;overflow:visible}.a2-mascot-head{fill:url(#a2MascotBody);stroke:#b9f5ff;stroke-width:1.4}.a2-mascot-face{fill:url(#a2MascotGlass);stroke:#60ddf4;stroke-width:1.2}.a2-mascot-eyes{fill:#8cf4ff;transform-box:fill-box;transform-origin:center;animation:a2MascotBlink 5.2s infinite}.a2-mascot-smile,.a2-mascot-ear,.a2-mascot-antenna,.a2-mascot-wave{fill:none;stroke:#a8f4ff;stroke-width:3;stroke-linecap:round;stroke-linejoin:round}.a2-mascot-antenna circle{fill:#42e9ff;stroke:none;filter:drop-shadow(0 0 6px #42e9ff);animation:a2MascotPulse 1.8s ease-in-out infinite}.a2-mascot-body{fill:url(#a2MascotBody);stroke:#b9f5ff;stroke-width:1.2}.a2-mascot-star{fill:#fff}.a2-mascot-wave{transform-box:fill-box;transform-origin:0 100%;animation:a2MascotWave 2.8s ease-in-out infinite}.a2-mascot-online{position:absolute;right:6px;bottom:4px;width:12px;height:12px;border:3px solid #0b2037;border-radius:50%;background:#35e5a1;box-shadow:0 0 10px #35e5a1}
.a2-support-launch-copy{min-width:0;display:flex;flex-direction:column;align-items:flex-start;text-align:right}.a2-support-launch-copy small{color:#58dbf5;font-size:7px;font-weight:900;letter-spacing:1.5px;line-height:1.4}.a2-support-launch-copy strong{font-size:14px;line-height:1.55;white-space:nowrap}.a2-support-launch-copy em{font-style:normal;color:#8eaac1;font-size:8px;line-height:1.5;white-space:nowrap}.a2-support-launch>[data-support-unread]{position:absolute!important;top:-8px!important;right:-7px!important;min-width:25px!important;height:25px!important;padding:0 6px!important;border:3px solid #081a30!important;border-radius:20px!important;background:#ff3d75!important;color:#fff!important;font-size:10px!important;display:grid!important;place-items:center!important;box-shadow:0 6px 16px #ff3d7560!important}.a2-support-launch>[data-support-unread][hidden]{display:none!important}
.a2-support-hide{position:absolute;z-index:4;top:-8px;left:-8px;width:26px;height:26px;padding:0;border:1px solid #31506a;border-radius:50%;background:#0a1d33;color:#9bb0c3;font:700 16px/1 Arial;display:grid;place-items:center;cursor:pointer;opacity:0;transform:scale(.8);transition:.18s ease;box-shadow:0 5px 15px #0005}.a2-support-mascot:hover .a2-support-hide,.a2-support-hide:focus-visible{opacity:1;transform:scale(1)}.a2-support-hide:hover{color:#fff;background:#d84065;border-color:#ff6c8b}
.a2-support-restore{position:fixed!important;z-index:9997;width:46px;height:64px;padding:0;border:1px solid color-mix(in srgb,var(--support-accent) 55%,#24435d);background:linear-gradient(145deg,#11324e,#081b31);color:#57e5ff;border-radius:18px 0 0 18px;display:grid;place-items:center;cursor:pointer;box-shadow:0 12px 25px #00112680;animation:a2RestoreIn .28s ease both}.is-left .a2-support-restore{border-radius:0 18px 18px 0}.a2-support-restore[hidden]{display:none!important}.a2-support-restore span{font-size:21px;animation:a2MascotPulse 2s infinite}.a2-support-restore b{position:absolute;top:-7px;right:-6px;min-width:22px;height:22px;padding:0 5px;border:3px solid #081a30;border-radius:15px;background:#ff3d75;color:#fff;font-size:9px;display:grid;place-items:center}.a2-support-restore b[hidden]{display:none!important}.a2-support-widget.is-right .a2-support-restore{right:0;bottom:74px}.a2-support-widget.is-left .a2-support-restore{left:0;bottom:74px}.a2-support-widget.is-mascot-hidden .a2-support-mascot{opacity:0;visibility:hidden;pointer-events:none;transform:translateY(12px) scale(.85)}.a2-support-widget.has-unread .a2-support-launch{animation:a2UnreadGlow 1.9s ease-in-out infinite}.a2-support-widget.has-unread .a2-support-character{animation:a2MascotNudge 1.6s ease-in-out infinite}
@keyframes a2MascotFloat{0%,100%{transform:translateY(0) rotate(-1deg)}50%{transform:translateY(-5px) rotate(1deg)}}@keyframes a2MascotBlink{0%,45%,49%,100%{transform:scaleY(1)}47%{transform:scaleY(.08)}}@keyframes a2MascotPulse{0%,100%{opacity:.65;transform:scale(.85)}50%{opacity:1;transform:scale(1.15)}}@keyframes a2MascotWave{0%,64%,100%{transform:rotate(0)}72%{transform:rotate(-14deg)}80%{transform:rotate(10deg)}88%{transform:rotate(-8deg)}}@keyframes a2MascotNudge{0%,100%{transform:rotate(0)}25%{transform:rotate(-4deg)}50%{transform:rotate(4deg)}}@keyframes a2UnreadGlow{0%,100%{box-shadow:0 15px 35px #00112680,0 0 0 0 #ff3d7538!important}50%{box-shadow:0 15px 35px #00112680,0 0 0 9px #ff3d7500!important}}@keyframes a2RestoreIn{from{opacity:0;transform:translateX(12px)}to{opacity:1;transform:none}}
@media(max-width:550px){.a2-support-launch{min-width:0!important;width:76px!important;height:76px!important;padding:3px!important;border-radius:25px!important}.a2-support-character{flex-basis:68px;width:68px;height:72px;margin-top:-9px}.a2-support-launch-copy{position:absolute;bottom:calc(100% + 8px);right:0;padding:7px 10px;border:1px solid #294b68;border-radius:11px;background:#0a1d33;box-shadow:0 8px 20px #0006}.a2-support-launch-copy small,.a2-support-launch-copy em{display:none}.a2-support-launch-copy strong{font-size:10px}.a2-support-hide{opacity:1;top:-10px;left:-10px}.a2-support-widget.is-right .a2-support-restore,.a2-support-widget.is-left .a2-support-restore{bottom:28px}}
@media(prefers-reduced-motion:reduce){.a2-support-character,.a2-mascot-eyes,.a2-mascot-wave,.a2-mascot-antenna circle,.a2-support-widget.has-unread .a2-support-launch,.a2-support-widget.has-unread .a2-support-character,.a2-support-restore span{animation:none!important}.a2-support-launch,.a2-support-mascot{transition:none!important}}

/* V27 — visitor message direction, Alexandria typography, compact full-body helper. */
.a2-support-widget,.a2-support-widget button,.a2-support-widget input,.a2-support-widget textarea,.a2-support-widget select{font-family:Alexandria,Tahoma,Arial,sans-serif!important}
.a2-support-context{padding:13px 17px!important}.a2-support-context small{font-size:10px!important;font-weight:800!important;line-height:1.55!important}.a2-support-context b{font-size:11px!important;font-weight:700!important;line-height:1.65!important}.a2-support-brand strong{font-size:16px!important}.a2-support-brand em{font-size:9px!important}.a2-support-messages{gap:14px!important}.a2-support-message{max-width:84%!important}.a2-support-message.mine{align-self:flex-start!important;margin-right:0!important;margin-left:auto!important}.a2-support-message.agent{align-self:flex-end!important;margin-right:auto!important;margin-left:0!important}.a2-support-bubble{padding:11px 14px!important;font-size:13.5px!important;font-weight:600!important;line-height:1.9!important}.a2-support-message time{margin-top:2px!important;font-size:10px!important;font-weight:600!important;line-height:1.6!important}.a2-support-message.mine time{text-align:right!important}.a2-support-message.agent time{text-align:left!important}.a2-support-composer textarea{min-width:0;font-size:14px!important;font-weight:500!important}.a2-support-composer>small{font-size:10px!important;line-height:1.7}
.a2-support-mascot{filter:drop-shadow(0 12px 22px #00112666)}.a2-support-launch{min-width:154px!important;width:154px!important;height:68px!important;padding:5px 8px 5px 10px!important;gap:5px!important;border-radius:21px!important;background:linear-gradient(145deg,#102e49,#081a30)!important}.a2-support-character{flex:0 0 48px!important;width:48px!important;height:69px!important;margin-top:-8px!important;margin-right:-2px!important;animation:a2MascotStand 3.8s ease-in-out infinite!important}.a2-support-character svg{overflow:visible}.a2-mascot-head-group{transform-box:fill-box;transform-origin:50% 100%;animation:a2MascotLook 4.8s ease-in-out infinite}.a2-mascot-chest{fill:#fff}.a2-mascot-arm,.a2-mascot-leg,.a2-mascot-foot{fill:none;stroke:#a8f4ff;stroke-width:3;stroke-linecap:round;stroke-linejoin:round}.a2-mascot-online{right:1px!important;bottom:3px!important;width:10px!important;height:10px!important;border-width:2px!important}.a2-support-launch-copy{position:relative!important;bottom:auto!important;right:auto!important;flex:1;min-width:0;padding:7px 7px 7px 9px!important;border:1px solid #2a536f!important;border-radius:11px!important;background:linear-gradient(135deg,#0c2741,#0a1c31)!important;box-shadow:inset 0 1px #ffffff0d!important}.a2-support-launch-copy:before{content:"";position:absolute;right:-6px;top:23px;border:6px solid transparent;border-left-color:#2a536f;border-right:0}.a2-support-launch-copy small{font-size:5px!important;letter-spacing:1px!important}.a2-support-launch-copy strong{font-size:10px!important;line-height:1.55!important}.a2-support-launch-copy em{font-size:6px!important;line-height:1.55!important}.a2-support-hide{width:23px!important;height:23px!important;top:-7px!important;left:-7px!important;font-size:14px!important}.a2-support-launch>[data-support-unread]{top:-7px!important;right:-6px!important;min-width:22px!important;height:22px!important;font-size:9px!important}.a2-support-widget.has-unread .a2-support-character{animation:a2MascotStand 3.8s ease-in-out infinite!important}
@keyframes a2MascotStand{0%,100%{transform:translateY(0)}50%{transform:translateY(-3px)}}@keyframes a2MascotLook{0%,38%,100%{transform:rotate(0)}45%,54%{transform:rotate(-4deg)}61%,70%{transform:rotate(3deg)}}
@media(max-width:550px){.a2-support-launch{width:58px!important;min-width:58px!important;height:62px!important;padding:2px!important;border-radius:19px!important}.a2-support-character{flex-basis:48px!important;width:48px!important;height:66px!important;margin:0!important}.a2-support-launch-copy{position:absolute!important;right:calc(100% + 7px)!important;bottom:7px!important;width:102px!important;padding:6px 8px!important}.a2-support-widget.is-left .a2-support-launch-copy{right:auto!important;left:calc(100% + 7px)!important}.a2-support-launch-copy strong{font-size:9px!important}.a2-support-launch-copy em{display:block!important;font-size:6px!important}.a2-support-hide{opacity:1!important}}
@media(prefers-reduced-motion:reduce){.a2-support-character,.a2-mascot-head-group{animation:none!important}}

@media(max-width:380px){.a2-support-departments{grid-template-columns:1fr}.a2-support-departments>button{min-height:78px}.a2-support-departments small{-webkit-line-clamp:2}}
@media(max-width:550px){.a2-support-first-message textarea,.a2-support-composer textarea{font-size:16px!important}}

/* Start screen fits its sections; only an active conversation reserves message space. */
.a2-support-widget:not([data-view=chat]) .a2-support-panel{height:auto;min-height:0;max-height:calc(100dvh - 32px)}
.a2-support-widget[data-view=loading] .a2-support-panel{min-height:180px}
.a2-support-widget:not([data-view=chat]) .a2-support-start{flex:0 1 auto;min-height:0;align-content:start}
body.has-header-support [data-support-widget] :is([data-support-mascot],[data-support-restore]){display:none!important}
body.studio-theme:not([data-public-header=sidebar]) .studio-header-support{display:grid;place-items:center}
body.studio-theme:not([data-public-header=sidebar]).has-header-support [data-support-panel]{position:fixed;top:90px;bottom:auto;max-height:calc(100dvh - 108px)}
.studio-header-support.has-unread:after{content:'';position:absolute;width:7px;height:7px;top:4px;right:4px;border-radius:50%;background:var(--studio-color-accent,#62a7ff)}
@media(max-width:550px){.a2-support-widget:not([data-view=chat]) .a2-support-panel{inset:auto 8px 8px;width:calc(100vw - 16px);max-height:calc(100dvh - 16px);border-radius:20px}.a2-support-widget:not([data-view=chat]) .a2-support-departments>button{min-height:82px}.a2-support-widget:not([data-view=chat]) .a2-support-departments b{font-size:13px}}

/* A single clear introduction to department selection. */
.a2-support-panel .a2-support-step{align-items:flex-start;gap:10px;padding:3px 0 6px}.a2-support-panel .a2-support-step div{gap:5px;min-width:0}.a2-support-panel .a2-support-step b{font-size:16px;line-height:1.6;font-weight:700}.a2-support-panel .a2-support-step small{font-size:13px;line-height:1.75}.a2-support-panel .a2-support-step>span{margin-top:3px;flex-shrink:0}